CAG Not accessible internally

[mistersan]

Good Afternoon All,

We currently have two CAG's, one we can access fine internally and externally, the second we can only access externally.

Why is it that i cant see the CAG login screen internally on one of our CAG's ?

When i hit the URL by https://servername i get presented with a certificate, i accept then i just get a blank screen.

Any help would be greatly appreciated.

Thanks,

Hassan

[Brian]

What model are the CAGs? Are they both in a DMZ? Are both pingable, but the page doesn't work on one of them?

[mistersan]

Afternoon Brian,

They are CAG 2010's, do you need the firmware version ??

Yes they have two IP's, one an internal IP and one a public (DMZ) IP adddress. One CAG works both internally and externally, the other CAG only works externally and not internally.

I believe it may be the way that the APP CAG server presents the GUI to the CAG, are there any settings i should be looking out for??

Thanks,

San.

[Brian]

It's been a while since I've had any exposure to that version of the CAG. I'd have to see that in a session. Has the internal IP on the one that is not accessible internally ever worked, or did it stop working after the initial setup?